Thoughts, stories and ideas.

Happy DPC Day. Now Let's Break Healthcare.

Today is DPC Day—a day to celebrate the physicians, practices, and patients who are proving there's a better way to do healthcare in America. If you're reading this, you probably already know the story. You know that our healthcare system is fundamentally broken. You know

Beyond the Patient Portal: Why Your DPC Practice Deserves a Digital Front Door

Let's be honest: most patient portals are terrible. They're clunky, confusing, and feel like they were designed by someone who's never actually been a patient. You log in (after resetting your password for the third time), navigate through a maze of menus, and finally